Queen Street station redevelopment - Consultation Part 2

Network Rail is undertaking a second period of consultation on our plans to redevelop Glasgow’s Queen Street station and we want your views.

As we told you earlier in 2014, big changes are coming to Glasgow Queen Street over the next couple of years, with ambitious proposals to redevelop the station as part of the Edinburgh Glasgow Improvement Programme (EGIP)

Queen Street station is the gateway to the city from the north and east and is an important entry point for commuters and visitors alike, serving the economic, business, retail, civic, educational and tourist sectors. It also serves as a key interchange for Glasgow subway and Buchanan Street bus station.

Projected growth in passenger numbers means the station also needs to grow to meet future demand and reflect changes in the way it interacts with the developing city. It also needs to better serve the needs of passengers as they move through and out of the station towards their ultimate destination.

Timeline of Planned Works

Network Rail is applying for a Transport and Works Scotland (TAWS) order to acquire the powers and permissions to undertake the work at Queen Street. As part of this process we will be consulting with impacted parties and the wider public to enable them to help shape our plans for the station.

This is the second opportunity to comment on the proposal;

Part 2 – 1st October to 23rd December 2014

From this we will submit the TAWS order request in June 2015 with a view to being awarded powers in June 2016.

Have Your Say

You can find out more about the consulation, submit your comments and questions and formal submissions
using the contact information below.

Email us at GlasgowQueenStreet@networkrail.co.uk, or Tweet us at @NetworkRailGQS. Alternatively, You can call us on 03457 11 41 41.

View the fly-through video

Download Project Leaflet

Why is Queen Street station being redeveloped?

  • The current station does not accommodate longer trains needed on key routes

  • Glasgow Queen Street currently handles circa 20 million passengers per annum. This is set to grow to around 28 million by 2030

  • Entrances and exits do not reflect the way passengers use the station or the way the station interacts with the evolving city

  • Facilities and amenities for passengers are inadequate

  • The general environs do not reflect the station’s status as a key gateway to the city

What are we doing?

This work will involve the expansion and full redevelopment of the station concourse and integration with associated adjacent development proposals being undertaken by the owners of Buchanan Galleries shopping centre.

The new station

The redeveloped station will deliver:

  • A fully accessible, modern, transport facility
  • Improved access to an expanded concourse
  • Enhanced aesthetics and passenger facilities in the station
  • More efficient turnaround in train operations and a better quality of service
  • Increased capacity; walking and circulation space and longer platforms
  • A station that better serves the needs of passengers and the city

The Plan Evolved

From feedback received during Part 1 of the consultation, plans for the station have changed: 

  • the main access ramp has moved from outside to inside the building and is now within the glass frontage of the station
  • the footbridge running east / west at mezzanine level across the centre of the station has been removed
  • we have changed ticket gate lines to further enhance concourse space
  • we have made changes to the design of the façade and to the shape of the roof
  • we have changed the gate line and expanded concourse on west side of the station to improve access to the Low Level station
  • access to the Low Level at east side of the station is enhanced by moving the lifts closer to the stairs
  • we have made allowances for future provision of lifts to low level station at west side
  • we have initiated an additional study to look at enhanced access to Low Level station
  • additional cycle stands have been added and an area within the development has been identified which could serve as enhanced cycling provision
  • we have moved the station toilets closer to the concourse
  • we have widened the stairs to enhance the entrance onto George Square
  • we are working with access consultants and representatives to maximise provision of disabled access and facilities including; parking, drop-off entrances/exits, toilets

 

 

 

Consultation Part One

Following on from the completion of the first part of the consultation on the redevelopment of Glasgow Queen Street, we produce a report on the feedback and findings and a list of recommendations based on what key stakeholders, station users and the wider community had to say about the proposals. A copy of the report is available to download here:

Download Consultation Part One – Final Report

Fast Facts

Why do you need a 2nd period of consultation?

A public consultation is part of the process for preparing a Transport & Works Scotland (TAWS) order submission which enables us to compulsorily purchase property we need to expand and fully redevelop the station site. This additional property includes the Millennium Hotel Extension (above George Street entrance) and Consort House (building on corner of Dundas St and George St).

We need the land these properties sit on to extend the platforms, enlarge the concourse, improve accessibility and modernise the station frontage.

Good practice requires early consultation which is in two parts. Part 1 is to ascertain your views. Part 2 is to advise the outcome of Part 1 and to report our final recommendations.

When does work start?

Work on the station redevelopment – the work enabled by the TAWS Order – is not currently scheduled to begin until January 2017. It will take circa 2 ½ years to complete the station redevelopment works.

Will this be disruptive for station users?

We will have to relocate certain station facilities and services at the station to secure areas required for work. All changes and alternative arrangements will be clearly signposted and station users should only experience a minimal amount of inconvenience.

This Phase of work will not disrupt train services as it is off-track and ring-fenced from the operational railway.

Will this be disruptive for neighbours living nearby?

In terms of noise, there will be some unavoidable disruption but workers will observe our code of construction practice and carry out the work as efficiently as possible.

There will be an increase in construction traffic and at some points in the work there will be disruption to pedestrian and road users immediately adjacent to the site.

What about earlier phases of work?

These deal with operational aspects of the railway and so are likely to be more disruptive than the station redevelopment but this will be managed and mitigated where reasonably possible.

If the station has to close early or for a period of time (ie for a day or over a weekend), we will plan this where possible to minimise disruption to journeys (holiday weekends, Christmas etc).

All changes will be communicated widely and clearly signposted in order that passengers can plan their journey. Alternative arrangements will be put in place to support passenger journeys if services have to be reduced at any point during the work.

How will people find out more about when the work will be taking place?

The project website (www.queenstreetredevelopment.com) will carry the latest news and information about the work programme. We are also on Twitter (@NetworkRailGQS)

We will work with Glasgow City Council, stakeholder groups, passenger groups and industry partners throughout the delivery of the work to ensure that information about the project is shared widely. We will continue to be visible and available in the station and happy to answer questions throughout the work.

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